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GDPR Privacy Notice and Client Consent Form

 

The General Data Protection Regulations that came into force on 18th May 2018 require that YourOneLife ensure that clients are aware of what personal data we hold, how we collect that data, with whom it is shared with, and their rights concerning their personal data. 

 

The Data Controller: Claire Jones

 

Mailing List

 

By ticking the box on the Mailing List form you are giving your consent to YourOneLife to store your name and email address for marketing purposes by YourOneLife only. You can unsubscribe at any time. 

 

 

Prospective and Ongoing Client Services 

Personal information held for each client consists of your name, date of birth, address, contact telephone numbers, an email address, information about your life in relation to coaching or personal training, next of kin information, and any relevant health, lifestyle and medical conditions that you disclose. This information is collected prior to and during your first appointment. It is written on your Initial Assessment and Triage Questionnaire, which is held in your client folder electronically within a secure electronic account, and on paper within a locked filing cabinet.

Your personal information is used for the following purposes which form the legitimate legal basis for processing your data:

  • Protecting your vital interests – your medical information needs to be collected in order to enable a full, holistic assessment of your needs and ensure you are able to access the right services to meet those needs that are beyond the scope of this service.

  • The legitimate interests of the business – your personal details are required to keep in contact with you during your coaching/personal training journey. Without retaining your contact details we would not be able to contact you to ensure you are benefiting from the coaching service.

 

Disclosures of your Personal Data

We may have to share your data with third parties to whom we are associated with, such as administrative services and software systems, in order to provide a high-quality service to you. ​

 

We require written confirmation that all third parties with whom we share your data respect the security of your personal data and treat it in accordance with the law.

 

Wherever possible only non-identifiable data will be shared, but where this is not possible we only allow such third parties to process your personal data for specified, agreed purposes in order to enhance the service to you, and in accordance with our instructions. 

 

Your data will only be used for the reasons above and will be kept for two years after you cease receiving a service. Electronic information will then be deleted and hard copies will be securely shredded. You have the right to request access to and rectification of or erasure of your personal data, to object to or request restriction to processing concerning the data. Please put your request by email to claire@youronelife.co.uk

 

You can withdraw your consent at any time but this will mean you will no longer be able to receive a service from YourOneLife. To comply with the General Data Protection Regulations we must ask for your permission to store and process your personal and sensitive data in order to be able to provide you with our coaching service. 

 

By ticking the box on the pre-consultation form you are giving your consent to YourOneLife to store and process  personal and sensitive information about you in order to provide you with personal training and/or coaching services.

By ticking the box on the Mailing List form you are giving your consent to YourOneLife to store your name and email address for marketing purposes by YourOneLife only. You can unsubscribe at any time. 

Tel: 01304 214849

Mob: 07761 422647